Guidewire is hiring for the role of Global IT Help Desk Intern for Bangalore Location. Interested people can read the entire information carefully and apply if you are eligible for the Global IT Help Desk Intern Job Opening at Guidewire
Eligibility Criteria :
Education: Currently enrolled in a BS/BE/B.Tech
Job Location: Bangalore (Hybrid)
Experience: Students & Graduates
Skills: Windows 10 and/or OS X and MS Office applications
Internship Duration: 6 months
Internship timeline: May/June 2024
Responsibilities
- Assist in working on Global Help Desk tickets and projects such as
- Documenting current and new processes within the Global Help Desk and BT Teams
- Configuring Windows and Mac hardware (laptops) for end-users.
- Assisting with new hire setups, hardware inventory updates, hardware disposal, etc.
- Other ad-hoc tasks related to our Global Help Desk team’s needs
Requirements for Global IT Help Desk Intern Job Opening at Guidewire:
- Pursuing final year or completed BS/BE/B.Tech in Computer Science Engineering
- Experience with Windows 10 and/or OS X and MS Office applications
- Zest to learn and ability to rapidly absorb new technologies
- Desire to work in a fast-paced environment
- Excellent verbal and written communication and interpersonal skills
- Collaborative work ethic and a team-player at heart
- Demonstrated agile, systematic problem-solving approach and skills
- Strong interpersonal skills, sense of ownership, and drive
- Position is onsite minimum of two days in office
What you will learn:
- Understanding of ITIL processes and ticketing systems
- Exposure to imaging Windows and Mac hardware
- Functional experience with ticketing systems and reporting
- Develop proficiency in commonly used applications such as Google Workspaces
- Opportunities to collaborate and work closely with Engineers and Technicians as well as with the wider Business Technology team
IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.
About the Company:
Click Here To Apply for Global IT Help Desk Intern Job Opening
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