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About the company
Zycus is a pioneer in Cognitive Procurement software and a global leader in Source-to-Pay solutions. Powered by our Merlin AI Suite, Zycus automates tactical work, surfaces insights, and transforms enterprise procurement experiences. Join us and be part of the next generation of AI innovation.
For more info: 🔗 Visit Official Zycus Website
Do check below for Exciting Internships, Fresher & Experienced Roles at Zycus
💼 IT Support Engineer Intern — Bengaluru ((NEW))
Zycus is hiring an IT Support Engineer Intern for the Bengaluru locations. Please read the complete information carefully and apply if you are eligible.
Eligibility Criteria :
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Qualification: BE/B.Tech is mandatory (Computer Science, IT, Electronics, or related streams preferred). -
Experience: 0-1 Years -
Duration: 6 months
Responsibilities:
- Provide first-level support for Zycus applications and related systems.
- Monitor support tickets and assist in issue resolution.
- Troubleshoot basic application, user access, and system-related issues.
- Coordinate with internal teams and business users for incident tracking and updates.
- Assist in application testing, validation, and documentation activities.
- Learn and support Procure-to-Pay (P2P) and Source-to-Pay (S2P) workflows.
- Maintain support documentation, knowledge articles, and reports.
- Participate in system monitoring and maintenance activities.
- Follow IT support processes, SLAs, and escalation procedures.
Required Skills:
- BE/B.Tech is mandatory (Computer Science, IT, Electronics, or related streams preferred).
- Eligible candidates must be 2025 graduates or later.
- Basic understanding of application support concepts.
- Good analytical and troubleshooting skills.
- Strong communication and interpersonal skills.
- Willingness to learn enterprise applications and support processes.
- Basic knowledge of ticketing tools or IT support processes is an added advantage.
Stipend: ₹ 2 LPA to 3 LPA (Glassdoor)
⚠️ Note: If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.
