Zycus is hiring for the role of Product Technical Analyst for the Mumabi location. Please read the entire information carefully and apply if you are eligible for Product Technical Analyst Job Opening at Zycus
Eligibility Criteria for Product Technical Analyst Job Opening at Zycus:
Education: BE/MBA
Job Location: Mumbai
Experience: 0-1 years (Fresher - ONLY 2022 and 2023 PASSOUTS)
Skills: Ability to learn, execute and excel
Salary Range: INR 4,50,000 to INR 5,00,000
Job Requirement:
- Education:MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT/Sustainability/Environmental Sciences/Civil/Telecommunication/Electrical/AI ML/Data Science/IOT
- Strong written and verbal communication skills
- Willingness to work 24*7 shifts .
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
Job Description:
- Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Note:
- Walk In Drive Date: 20th January, 2024
- Time: 10:000 AM to 4:00 PM
- Venue: Zycus Infotech Pvt Ltd. Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096.
- Candidates need to apply for the job online before the Walk-in (Click Here to Apply – https://zycus.skillate.com/jobs/55375 )
- Carry your resume, 1 color passport size photograph and Aadhar Card copy alongwith the original
- Our office is in a high security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass on this number – Contact: 022 – 66407676
IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.
About the Company:
Click Here To Apply for an Product Technical Analyst at Zycus
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