Kyndryl is hiring for the role of Assoc Technical Engineer for Bangalore location. Please read the entire information carefully and apply if you are eligible for the Assoc Technical Engineer Job Openings at Kyndryl
Eligibility Criteria for Assoc Technical Engineer Job Openings at Kyndryl :
Education: B.E/ B. tech/ M.E/ M. Tech/ B. Sc/ M. Sc/ BCA/ MCA Diploma computer/IT specialisation only
Job Location: Bangalore
Skills: Linux, Unix, OS, Z/Os, SAN, Cloud and Cloud Computing
Basic Qualifications Required to be successful in this role :
- We are looking for B.E/ B. tech/ M.E/ M. Tech/ B. Sc/ M. Sc/ BCA/ MCA/ Diploma (computer/IT specialization only) students,2022 pass outs.
- 65% or 6.5 CGPA above are eligible to apply.
- All subjects will be considered including elective/optional subjects
- No current Backlogs
Job Description for Assoc Technical Engineer Job Openings at Kyndryl:
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
- Providing remote Infrastructure support delivery and performing problem cause analysis.
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
- Providing direct technical assistance to customers via phone, email, and chat.
Preferred Skills :
- Fundamentals of IT
- Basic Concepts in Networking, Windows, Linux, Unix and other OS
- Fundamentals of SAN, Back-up and Restore Technology
- Basic Knowledge of concepts about databases
- Fundamentals of Cloud and Cloud Computing
- Basic Knowledge of Z/Os and Operations Monitoring
IMPORTANT NOTE: There are no hidden fees to apply for this job opening. Any candidate who is eligible can directly apply.
About the Company:
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