AspenTech is hiring for the role of Associate Field Support Engineer I for the Bangalore location. Please read the entire information carefully and apply if you are eligible for the Assoc Field Support Engineer Job Opening at AspenTech
Eligibility Criteria
Education : Bachelor’s degree in Electrical/Computer/Software Engineering.
Job Location: Bangalore
Experience: 0-1 Years
Skills: SQL, SQL Server, MySQL, PostgreSQL, Oracle
Responsibilities of Assoc Field Support Engineer Job Opening at AspenTech:
- AMC activities at Customer site.
- Troubleshoot, resolve, or escalate, and document customer incidents in a timely, efficient and professional manner according to contract maintenance and warrant.
- Document all customer interaction.
- Actively contributing ideas for better customer service and continuously improve the quality of service provided.
- Showing a passion for continued learning, staying abreast of new technology and trends.
- Work with other technical teams for the inputs and their support in day-to-day activities.
Required Skills:
- 0 to 1 years experienced.
- Power Utility experience preferred.
- Exposure to SCADA/control systems – Knowledge on OSI Monarch SCADA system is an added advantage.
- Knowledge of SCADA protocols like IEC101, IEC104, MODBUS and DNP.
- Knowledge of SQL databases viz. SQL Server, MySQL, PostgreSQL, Oracle.
- Must be well familiar with basic networking skills (Windows OS, Red hat OS Switches and Firewall troubleshooting knowledge).
- Excellent communication and writing skills, and ability to facilitate your own meetings as necessary.
- Good troubleshooting skills.
- Knowledge of computer programming. An introduction to C programming is a minimum.
- Ability to work on several projects in parallel in a fast-paced environment.
- Ability and flexibility to travel to domestic and international customer sites (less than 10% travel per year).
IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.
About the Company:
AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks.
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