Dassault Systemes is hiring a Technical Support Engineer for the Bangalore location. Please read the complete information carefully and apply if you are eligible for a Technical Support Engineer Job Opening at Dassault Systemes
Eligibility Criteria :
Education: Bachelor’s or higher degree in Information Technology, Mechanical Engineering,Computer Science or a Life Sciences related domain
Job Location: Bangalore
Experience: 0-3+ years
Roles and responsibilities to be successful in this role:
- This role primarily focuses on handling support requests from customers who need help with our commercial enterprise software products.
- Our support model allows our support engineers to work directly with customers providing technical support for post-deployment issues.
- BIOVIA Technical Support Engineers play an essential role in our customer’s success by quickly responding to customer service requests, documenting updates to customer issues in service request management tools, and working with R&D to improve the quality of BIOVIA software.
The Challenges Ahead:
- To be successful in this role, applicants must be excellent communicators in the English language, with a desire to learn, possess an analytical mindset, and a penchant for helping customers.
- Ultimately, you will support our reputation as a company providing excellent quality product support to our BIOVIA customers.
Skills Preferred for Technical Support Engineer Job Opening at Dassault:
- Be an avid problem solver with a strong desire to be in a customer-facing role.
- Have the ability to work independently or in small teams
- Demonstrable experience in any/all of the following technology areas would be a distinct advantage:
- BIOVIA product, life science industry, or chemistry/biology laboratory domain experience.
- SQL script creation and Oracle Database administration
- Microsoft Windows Server system administration and Active Directory
- Web server and networking technologies, such as Apache Tomcat or Microsoft IIS with SSL/TLS certificates
- TCP/IP and network topology knowledge, including load balancers, routers, etc.
- Citrix XenApp or similar virtualization software
IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.
About the Company:
Click Here To Apply for a Technical Support Engineer Job Opening
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