Volopay is hiring for the role of IT Administrator for the Bangalore location. Please read the complete information carefully and apply if you are eligible for IT Administrator Job Opening at Volopay
Eligibility Criteria :
Education: Graduate in Computer science/IT
Job Location: Bangalore
Experience: 0-2 Years
Skills: AWS cloud services like EC2, Adobe Digital Mrketing Suit, Vendor and Asset management
Key Responsibilities for IT Administrator Job Opening at Volopay
- Responsible for managing end-to-end IT operations, ensuring smooth operations, and resolving technical issues promptly
- Assist in the installation, configuration, and maintenance of operating systems and software applications
- Provide technical assistance and support to end-users via email, IM, and in-person
- Monitor network performance, diagnosed network issues, and perform necessary troubleshooting
- Assist team in responding to external audits and technical remediation such as ISMS ISO 27001/ISO 9001 (preferred)
- Implement and administer Jump Cloud for user management, authentication, and access control, resulting in improved security and streamlined user
- Onboarding/off-boarding processes
- Collaborate with HR teams to manage ticketing tools, ensuring efficient tracking and resolution of IT-related employee requests
- Lead the laptop procurement process, liaising with vendors to source and deploy devices that met the company’s requirements
- Oversaw asset management activities, tracking hardware and software assets, conducting periodic audits, and ensuring proper documentation
- Collaborate with vendors for IT-related procurement, negotiating contracts, and maintaining effective communication to ensure optimal service delivery
- Conduct Security Awareness and training for the organization
- System Administration: assist in managing and maintaining AWS systems and infrastructure
- Monitor system health, manage user accounts, configure permissions, and troubleshoot system issues
- Help provision and configure AWS resources, including virtual machines, storage, databases, and networking components
Skills & Requirements
- 0-2 Years of experience in IT Operations
- Hands-on experience on Windows and Mac
- IT Operations Management
- Jump Cloud: user management, delegating the tasks, deactivation, creating policies, Reports
- Endpoint security installation and configuration
- G Suite (Google Workspace)
- Ticketing Tools
- Troubleshooting and Issue Resolution
- ISMS (Information Security Management System)
- Laptop Procurement
- Vendor Management
- Asset Management
- Operating Systems: Windows, macOS
- Troubleshooting on Windows and Mac operating systems
- Software Installation and Configuration
- Documentation and Reporting
- AWS cloud services like EC2, Cloud Watch, EBS, RDS, VPC, Security Groups, and NAT would be an added advantage
IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.
About the Company:
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