Explore Exciting Fresher & Experienced Roles at ZS

ZS is hiring an Associate – ITAM for the Pune location. Please read the complete information carefully and apply if you are eligible.

Eligibility Criteria :

• Qualification: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• Experience:  0 - 2 Years

• Skills: IT operations, service desk, or asset management

Responsibilities:

• Software Assignment & Reassignment:
  Process requests for new software allocations and reassign licenses when users change roles, projects, or depart.
• License Harvesting:
  Identify and reclaim unused or underutilized software licenses to optimize usage and reduce costs.
• Compliance Monitoring:
  Assist in maintaining compliance by tracking software usage, verifying entitlement against deployment, and escalating discrepancies.
• Record Maintenance:
  Update and maintain accurate records of software licenses and assignments in the SAM database.
• Request Management:
  Respond to software requests, following standard operating procedures (SOPs) and escalation paths.
• Reporting & Documentation:
  Generate periodic reports on software usage and compliance. Document process updates and maintain clear records for audit purposes.
• Collaboration:
  Work closely with ITAM team members, procurement, and support teams to ensure seamless execution of SAM activities. Responds to requests from managers, and team members, for specific Programs

Required Skills:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• 0–2 years of experience in IT operations, service desk, or asset management (internships or academic projects acceptable).
• Basic understanding of software licensing concepts and compliance requirements.
• Strong knowledge about the Microsoft Excel formulas, reporting, and pivot tables
• Familiarity with Microsoft Office 365 tools, particularly Excel for reporting and tracking.
• Strong organizational, communication, and customer service skills.
• Ability to follow processes, manage multiple requests, and maintain attention to detail.
• Team player with willingness to learn and grow in IT Asset Management.

Additional Skills:

• Exposure to IT Asset Management (ITAM) or Software Asset Management (SAM) tools.
• SAM-related certification (e.g., ITAM Foundation, SAM certification) is a plus.

Stipend: ₹ 9 LPA to 10 LPA (Glassdoor)

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