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About the company
Criteo is a leader in commerce media, helping brands, agencies, and publishers create meaningful consumer connections through AI-powered advertising solutions. We’re shaping a more open and sustainable digital future for advertising.
For more info: 🔗 Visit Official Criteo Website
Do check below for Exciting Internships, Fresher & Experienced Roles at Criteo
💼 Customer Care Specialist – Gurgaon ((NEW))
Criteo is hiring an Customer Care Specialist for the Gurgaon location. Please read the complete information carefully and apply if you are eligible.
Eligibility Criteria :
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Qualification: Bachelor's degree in Engineering or technical background with a computer science related degree -
Experience: 0 - 1 Years -
Skills: Good problem‑solving skills
Responsibilities:
- Deliver an excellent client experience by troubleshooting and resolving technical, creative, financial, and campaign‑setup related requests with speed, accuracy, and empathy
- Act as a client advocate, escalating performance‑related questions to commercial teams and collaborating closely to ensure seamless resolution
- Deliver high level of support and work alongside top client profiles to drive performance and satisfaction
- Educate and empower advertisers on Criteo’s advertising platform’s features, and best practices, enabling them to run successful campaigns independently
- Provide first‑level product support via email and live chat while consistently applying SLAs and strong prioritization skills
- Partner with internal teams (Technical Solutions, Creative Services, Product) to escalate and resolve complex requests efficiently
- Become a power user of our CRM, ensuring high‑quality case management, data accuracy, and operational excellence
- Actively track and own KPIs such as reply time, resolution time, and CSAT, using data to improve both individual and team performance
- Contribute to process optimization and AI adoption, helping us work smarter, faster, and at scale
- Be a strong team player within a multinational Customer Care Team, where collaboration, communication, and shared ownership are essential to success
Required Skills:
- A strong passion for problem‑solving, simplifying complexity, and delivering solutions that leave clients satisfied
- A client‑first mindset, balancing empathy with efficiency and results
- Excellent organizational skills, the ability to multitask, and a sharp attention to detail in a fast‑paced environment
- A collaborative spirit and a genuine enjoyment of working across teams and functions
- The ability to learn quickly, adapt, and thrive amid change and ambiguity
- A KPI‑driven mindset, comfortable using data to prioritize, improve performance, and drive outcomes
- Curiosity, creativity, and the confidence to think outside the box to improve how things work
- Strong communication skills, clear, structured, and impactful, both written and verbal
- A passion for client education and enablement
- An AI‑enthusiastic mindset, excited by innovation, experimentation, and sharing ideas in a rapidly evolving environment
- Basic exposure to digital marketing concepts.
- If you’re excited by client impact, AI‑driven efficiency, collaboration, and growth, this is a fantastic time, and a great role, to join the journey.
Stipend: ₹9 LPA – 14LPA (Glassdoor)
💼 Intern- Data Analyst – Gurgaon ((NEW))
Criteo is hiring an Intern – Data Analyst for the Gurgaon location. Please read the complete information carefully and apply if you are eligible.
Eligibility Criteria :
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Qualification: Bachelor's degree in a quantitative field like computer science, statistics, mathematics, or economics. -
Duration: 6 months -
Skills: Python, SQL
Responsibilities:
- Collect, clean, and analyze data from various sources.
- Create insightful and interactive dashboards using Power BI and Tableau.
- Support the team with SQL queries and data extraction.
- Scripting for automation & reporting with Python.
- Basic Python is good to have but not mandatory.
- Assist in reporting and visualization to drive business decisions.
- Strong analytical and problem-solving abilities.
- Effective communication skills.
Required Skills:
- Completed a bachelor’s degree in a quantitative field like computer science, statistics, mathematics, or economics.
- Excellent verbal and written communication skills.
- Good understanding of SQL with ability to write queries; basic Python knowledge is a plus but not mandatory.
- Strong problem-solving abilities and attention to detail.
- Ability to work well in a team environment.
- Positive attitude and a willingness to learn.
Stipend: ₹3 LPA – 4LPA (Glassdoor)
⚠️ Note: If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.
