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About the company
Ciena Corporation, the network specialist, offers leading network infrastructure solutions, intelligent software and a comprehensive services practice. Our portfolio of software-centric optical and Ethernet platforms combines network element programmability, operating system commonality and management unification, and Carrier Ethernet-based transformation to enable our customers to change the way they compete.
For more info: 🔗 Visit Official Ciena Website
Do check below for Exciting Internships, Fresher & Experienced Roles at Ciena
💼 Java Tech Support Engineer — Gurugram ((NEW))
Ciena is hiring an Java Tech Support Engineer for the Gurugram location. Please read the complete information carefully and apply if you are eligible.
Eligibility Criteria :
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Qualification: B.E/B.Tech/MCA in Computer Science or related fields. -
Experience: 1+ Years -
Skills: Python and Java, including frameworks like Spring (MVC, Boot, Data).
Responsibilities:
- Provide advanced technical support, resolving escalated issues from L1 and L2 support teams.
- Perform in-depth root cause analysis to address and resolve complex technical challenges.
- Collaborate with cross-functional teams, including engineering, support, and product groups, to deliver effective solutions.
- Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles.
- Enhance efficiency and service delivery by continuously improving processes and workflows within the support team.
- Write, maintain, and debug Python and Java code, optimizing database queries and procedures for Neo4j and PostgreSQL.
- Support debugging, deployment, and environment setup using Docker, AWS, and Kubernetes.
Required Skills:
- 1+ years of experience in software development or technical support roles.
- Backend development expertise in Python and Java, including frameworks like Spring (MVC, Boot, Data).
- Strong knowledge of databases, especially Neo4j (Graph DB) and PostgreSQL.
- Familiarity with tools like Docker, Kubernetes, and RESTful APIs using Spring MVC.
- Solid understanding of programming concepts such as algorithms, data structures, and database design.
- Effective communication and collaboration skills to operate within a global team environment.
Nice to have:
- Experience with ElasticSearch, Kafka integration, BPMN workflows, and Drools.
- Proficiency in frontend development using TypeScript, JavaScript, HTML, CSS, and Angular 2+.
- Domain knowledge in Telecom, OSS, and Inventory Management.
- Familiarity with testing frameworks such as Protractor, Jasmine, and JUnit.
- Certifications such as AWS Certified Solutions Architect – Associate, CKA: Certified Kubernetes Administrator, or CKD: Certified Kubernetes Application Developer.
Stipend: ₹ 5 LPA to 10 LPA (Glassdoor)
⚠️ Note: If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.
