Experienced Jobs Vacancy – Associate Engineer Job Openings at Flex

Responsibilities:

• Monitoring and support the infra as well the remote devices in the network.
• Following Helpdesk tickets with ITIL Process & attend incidents, requests logged by users on day-to- day basis as per SLA, being the first point of escalation.
• Install & Maintain an Active Directory Service and Manage user and group accounts in Windows 2008/2012.
• Responsible for updating and maintaining the users, groups and organization units.
• Image laptop/desktops with MDT and troubleshooting problems related to booting, Hardware and OS performance.
• Troubleshooting of hardware related problems, LAN connectivity Issues.
• Strong experience in PC software applications, MS Operating Systems administration.
• Wide knowledge of PC hardware, peripherals, and software.
• L1 Network troubleshooting.
• Encryption for data security. Handling the issues system image failure with the help of encryption.
• Providing extended support to end users and resolved the issues immediately.
• Participating in 24/7 support including weekend system prep and on-call rotations as per the business needs.

Preferred Experiences:

• 1- 4 years of experience is preferred
• Candidate should be responsible for maintenance of all IT and Network related hardware/software.
• Provide desktop and Network support. Diagnose and resolve technical issues.
• Setting up and configuring new laptops and desktops.
• Completing internal user moves including phones and Desktops.

Here are a few examples of what you will get for the great work you provide:

• PTO
• Health Insurance