Freshers Jobs Vacancy – Associate Analyst Job Opening at Wipro

Job Responsibilities of Associate Analyst Job Opening at Wipro:

• The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs

Required qualifications, capabilities, and skills:

• Required Experience: 0-2 Years of overall experience,
• Good understanding of the UK mortgage market with experience of handling mortgage applications
• Experience in the validation of customer data and documentation with history of correctly identifying AML, CDD and fraud concerns
• Experience of working within a high paced environment, managing high volumes with prioritisation skills, ensuring KPIs and SLAs are adhered to
• Ability to work collaboratively with the onshore teams through effective communication skills
• Strong attention to detail, utilising your knowledge and support tools to progress mortgage applications correctly
• Strong verbal and written communication skills to ensure a smooth experience for Brokers and customers
• Have a proactive and professional approach to drive a right first-time outcome for the customer
• Ability to support and develop team colleagues by training and collaboration across the team
• Compliance with monthly quality checks ensuring accuracy on cases worked
• Understanding of UK legislation
• Very strong interpretation and articulation skills
• Excellent Keyboard skills and should be familiar with working on a laptop
• Strong typing skills with a minimum of 45 words per minute
• 100% shift adherence and demonstrate flexibility to work in shifts