Freshers Jobs Vacancy – System Engineer Job Opening at Wipro

Wipro is hiring the System Engineer Job Opening for the Mumbai location. Please read the complete information carefully and apply if you are eligible for the System Engineer Job Opening at Wipro.

Eligibility Criteria for the System Engineer Job Openings:

Education: Bachelor's degree in Engineering

Job Location: Mumbai

Experience: Fresher

Skills: Troubleshooting Base Operating system issues

Salary: Upto ₹3- 5 LPA (As per Glassdoor)

Job Description:

• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails in timely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources and Offer Solution to customers.
• Research, identify, and resolve customer complaints using applicable software.
• Route calls and tickets to appropriate resources and Domains who can best support he user,
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

⚠️ Important Note:

This is a direct hiring opportunity – No hidden fees or charges for applying!

About the Company

Wipro is a global IT services company, offering technology solutions in consulting, software, and digital transformation. With a strong focus on innovation, Wipro serves industries such as healthcare, finance, and manufacturing.

For more information: Click here!!

Click Here To Apply for System Engineer Job Opening at Wipro

(For applying on a contract basis)

Hyderabad:  Click here!!

Bangalore: Click here!!

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