Microsoft is hiring for the role of Technical Support Engineer Bangalore. Please read the entire information carefully and apply if you are eligible for the Technical Support Engineer Job Openings at Microsoft
Eligibility Criteria for Technical Support Engineer Job Openings at Microsoft:
Education: B.E/ B. Tech
Job Location: Bangalore
Experience: 0-2 years
Skills: C, C++, C#, VB.NET, JAVA, HTML5,AWS
Preferred Skills Technical Support Engineer Job Openings at Microsoft:
- English Language: fluent in reading, writing and speaking.
- DevOps Systems: Azure DevOps Services, Azure DevOps Server (formerly Team Foundation Server), GitHub Enterprise, Atlassian
- Cloud Technologies: Microsoft Azure, Amazon web services, iCloud
- Languages and Compilers: C, C++, C#, VB.NET, JAVA, HTML5
- Developer Tools such as Visual Studio, Unity, Eclipse
- Excellent problem solving and troubleshooting skills, with the ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.
Job Description for Technical Support Engineer Job Openings at Microsoft:
- Responsible for the customer support experience with Microsoft
- Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
- Identify cases that require escalation (either technically or strategically)
- Create and maintain incident management requests to product group or engineering group
- Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
- Provide ramp activities, knowledge sharing, technical coaching and mentoring
- Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
- Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
- Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
IMPORTANT NOTE: There are no hidden fees to apply for this job opening. Any candidate who is eligible can directly apply.
About the Company:
https://www.microsoft.com/en-in
Click Here To Apply for Microsoft Technical Engineer Job Opening
NOTE: If the link is not clickable, the opportunity is closed or disabled from the company. Check for other opportunities.
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