Experienced Jobs Vacancy – Technical Support Engineer I-Geotechnical Job Opening at Bentley

Bentley System Co. is hiring for the role of Technical Support Engineer I-Geotechnical for the Delhi location. Please read the complete information carefully and apply if you are eligible for the Technical Support Engineer I-Geotechnical Job Opening at Bentley.

Eligibility Criteria:

Education: BSc or MSc degree in Geotechnical Engineering or equivalent

Job Location: Delhi

Experience: 1 - 5 years

Skills: PLAXIS and/or other geotechnical Finite Element Software and Python. 

Stipend: Up to ₹8 Lakhs to ₹14 Lakhs annually  (As per Glassdoor).

Job Responsibilities of Technical Support Engineer I-Geotechnical Job Opening at Bentley:

• Helping users to select the appropriate Geotechnical and numerical modelling techniques.
• Explaining the results of highly complex Finite Element models
• Teaching our users the theoretical background of our software to understand calculation results.
• Provide technical support to users, answering complex questions on functionality and product best practices.
• Resolve application questions/problems via email and telephone in the areas of product functionality, system configurations/setup, and bugs/enhancements.
• Serve as the primary support liaison between the company and users.
• Convey user feedback to product development staff.
• Keep users informed of how and when problems are resolved.
• Perform follow-up, testing, and troubleshooting of products.
• Be responsible for appropriate referral to other support and quality assurance areas.
• Provide web-based user training.
• Writing white papers and articles on best-practices
• Validating software results
• Maintaining awareness of relevant industry trends, best practices, and government regulations.

Required qualifications, capabilities, and skills:

• BSc or MSc degree in Geotechnical Engineering or equivalent level obtained through a combination of education and experience required.
• 1 – 5 years prior engineering-related experience advantageous
• Fluent English required
• Practical experience with the use of PLAXIS and/or other geotechnical Finite Element Software required
• Excellent verbal and written communication skills with the ability to convey complex technical details.
• Able to find creative solutions for complex technical problems.
• Accuracy and perseverance are required.
• Must be self-motivated and proactive, possessing a strong desire to learn.
• Experience with Python or other object-oriented programming language

Bentley Systems, Incorporated is a leading global provider of software solutions for infrastructure engineering. Founded in 1984 and headquartered in Exton, Pennsylvania, USA, Bentley develops software that supports the design, construction, and operations of roads, bridges, buildings, industrial plants, power stations, and utility networks.

For more info: Click here!!

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