XTRANSMATRIX is hiring for the role of AI Platform Trainer /AI Operator to assist with managing a Voice AI that interacts with real people. The role involves guiding the AI to engage accurately during live calls, primarily focused on acquiring and providing patient data for entities related to US health insurance. In case the AI fails during the call, you will be required to take over and complete the conversation. Please read the complete information carefully and apply if you are eligible for the AI Platform Trainer /AI Operator Job Opening at XTRANSMATRIX
Eligibility Criteria :
Education: A Bachelors degree in any discipline; Knowledge in pharma, medical, insurance or sales is a plus.
Job Location: Mangalore
Experience: 0 - 2 years
Salary: Upto 2-3 Lacs P.A.
AI Platform Trainer / AI Operator Responsibilities at XTRANSMATRIX
- Engage with the AI platform to guide it in selecting appropriate prompts.
- When the AI fails, assist in live calls by taking over from the voice AI.
- Collaborate with insurance agents to understand their needs and incorporate feedback into the AI system for better optimization.
- Monitor and analyze the performance of AI-driven prompts, making necessary adjustments to enhance system accuracy.
- Train and continuously improve the AI platform’s capabilities for greater efficiency.
- Document processes, updates, and improvements for future reference and training purposes.
Skills and Attributes You’ll Need to Be Successful:
- Strong analytical and problem-solving skills.
- Ability to quickly learn new technologies and tools.
- Excellent communication skills with a collaborative mindset.
- Willingness to work evening shifts (5 pm to 2:30 am IST) to accommodate US-based clients.
Training and Assessment:
- Receive a one-month training program designed to immerse you in our AI systems and processes.
- Performance assessment at the end of the training will determine your next steps for progression.
Compensation and Benefits:
- Competitive salary structure.
- Variable pay after 9 months, based on performance.
- Additional performance bonus and a salary increase of 20%-30%, depending on performance annually.
- Travel and dinner are provided during evening shifts.
Click Here To Apply for AI Platform Trainer /AI Operator Job Opening
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