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About the company
AXA XL recognizes digital, data and information assets are critical for the business, both in terms of managing risk and enabling new business opportunities. Data and Insights should not only be high quality, but also actionable – enabling AXA XL’s executive leadership team to maximize benefits and achieve sustained distinguished features.
For more info: 🔗 Visit Official AXA XL Website
Do check below for Exciting Internships, Fresher & Experienced Roles at AXA XL
💼 Associate Software Engineer– Bangalore ((NEW))
AXA XL is hiring an Associate Software Engineer for the Bangalore location. Please read the complete information carefully and apply if you are eligible.
Eligibility Criteria :
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Qualification: Bachelor's degree in Computer Science Engineering or equivalent. -
Experience: 0 - 1 Years -
Skills: Robust troubleshooting skills
Responsibilities:
- Resolve escalated incidents from Level 1.5 or through proactive monitoring, ensuring minimal downtime.
- Identify root causes of recurring issues and implement sustainable, long-term solutions.
- Perform advanced troubleshooting using diagnostic tools, application logs, and monitoring platforms such as Dynatrace and IBM Monitoring.
- Support users by providing in-depth application knowledge and guidance.
- Lead or assist with release deployments, particularly for complex or high-impact changes.
- Contribute to the creation and refinement of Standard Operating Procedures (SOPs) for support processes.
- Proactively identify opportunities for automation to improve efficiency and reduce manual effort.
- Produce clear, reliable, and comprehensive SOP documentation.
- Support audit and regulatory investigations by providing technical insights and documentation.
- Assist with testing activities related to patching, disaster recovery testing, and other key AXA XL initiatives.
- Collaborate with L3 support and application development teams to remediate security issues.
- Identify opportunities for service improvement and participate in continuous improvement initiatives.
Requirements:
- Core / Must Have: Robust troubleshooting skills with the ability to diagnose and resolve complex application issues. Excellent verbal and written communication skills. Good understanding of the AS400 operating system. SQL proficiency for querying and analyzing data. Problem-solving mindset with a proactive approach. Experience with application monitoring tools such as Dynatrace and IBM Monitoring. Ability to read and interpret logs effectively.
- Primary / Should Have: Experience with Genius or insurance applications. Understanding of networking concepts. User training and support skills. Ability to create and maintain reliable, clear SOP documents and knowledge articles.
Desired Skills and Abilities:
- Secondary / Could Have: Knowledge of RPG, .NET, or other scripting languages. Experience supporting applications on MPI (Managed Private Cloud) or similar cloud environments.
Stipend: ₹10 LPA—₹10.4LPA (Glassdoor)
⚠️ Note: If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.
