Cart 0
About the company
Meltwater is a global software company that provides media monitoring, social media intelligence, and consumer insights through its SaaS platform. Founded in Oslo, Norway, in 2001, the company now has its headquarters in San Francisco and empowers businesses to analyze media and social data to gain competitive advantages. Their solutions are used by PR, communications, and marketing departments to track brand mentions, identify trends, and manage their public image across paid, earned, and owned media
For more info: 🔗 Visit Official Meltwater Website
Do check below for Exciting Internships, Fresher & Experienced Roles at Meltwater
💼 Intern — Bangalore ((NEW))
Meltwater is hiring an Intern for the Bangalore location. Please read the complete information carefully and apply if you are eligible.
Eligibility Criteria :
-
Qualification: MSc and MCA Graduates -
Experience: Students -
Skills: SQL, Database, HTML, CSS, JavaScript, JQuery, Regular Expression, Node.js etc.
Responsibilities:
- The primary function of the Product Support Engineer is to manage, prioritize and troubleshoot a pipeline of tickets and application requests
- Administer a variety of technical projects related to the maintenance of the Meltwater applications
- Respond to system-generated alerts/escalations relating to any failures on the service platform
- Investigate and troubleshoot tickets thoroughly and send out timely and accurate responses
- Creation and implementation of Newsfeed and Newsletters for clients
- Follow support case management practices, including meeting SLAs and making sure cases are kept up to date in the Support System of Record (JSM)
- Clear, concise and effective communication to customers, vendors and within Meltwater
- Work effectively under high-pressure situations when there are escalations to handle
Required Skills:
- MSc and MCA Graduates
- Excellent troubleshooting and problem-solving skills
- Investigation and diagnostic skills
- Good understanding of at least one scripting or programming language, database and basics of Unix/Linux
- SQL/Database experience
- HTML, CSS, JavaScript, JQuery, Regular Expression, Node.js etc.
- Fluent English communication skills, both written and spoken
- Programming language skills
- Experience with MongoDB/NoSQL or MySQL/MSSQL
- AWS knowledge is a plus
- Experience with developing or troubleshooting on social media platforms
- Web development skills
What we offer:
- Gain experience at a global company with start-up feel and amazing culture
- Work in a dynamic and fun environment
- Regular hackathons to exercise your creative technical skills
- Well-defined career paths for people who want to contribute to a customer-focused company
Stipend: ₹ 2 LPA to 3 LPA (Glassdoor)
⚠️ Note: If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.
