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Customer Success Engineer -I Job Opening at Meesho
Published in: Engineering

Experienced Jobs Vacancy – Customer Success Engineer -I Job Opening at Meesho

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Meesho is hiring for the role of Customer Success Engineer -I for the Bangalore location. Please read the entire information carefully and apply if you are eligible for the Customer Success Engineer -I Job Opening at Meesho

Eligibility Criteria:

Education: Bachelor's degree in Computer Science, Engineering, or a related field

Job Location: Bangalore

Experience: 1 - 2 Years

Skills: Java / Python

Salary: Up to ₹4 Lakhs to ₹8 Lakhs annually (As per Glassdoor).

Responsibilities for Customer Success Engineer -I Job Opening at Meesho:

  • Act as the first point of contact for support queries related to the Gen-AI platform
  • Troubleshoot and debug technical issues effectively and identify RCA for those issues.
  • Collaborate with engineers and data scientists to resolve complex issues and improve platform reliability
  • Monitor platform performance and proactively identify potential issues
  • Maintain and update documentation for support processes, troubleshooting steps, and best practices
  • Contribute to technical discussions and support system enhancements through feedback and insights
  • Automate recurring tasks to improve efficiency
  • Provide clear and effective communication to stakeholders, translating technical findings into understandable insights

Required qualifications, capabilities, and skills:

  • Bachelor’s degree in Computer Science, Engineering, or a related field
  • 1-2 years of experience in a technical support or product support role, preferably with exposure to Gen-AI or similar technologies
  • Proficiency in debugging and troubleshooting backend systems using languages like Python or Java
  • Strong understanding of database systems (e.g., MySQL, NoSQL, PostgreSQL)
  • Familiarity with cloud platforms (e.g., GCP, AWS, Azure) and containerization tools (e.g., Docker, Kubernetes)
  • Excellent problem-solving skills with a methodical approach to resolving technical challenges
  • Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
  • Experience in creating automation scripts to streamline processes is a plus
  • Prior experience with LLMs and Gen-AI models, along with knowledge of integrating and supporting these technologies, is preferred

⚠️ Important Note:

This is a direct hiring opportunity – No hidden fees or charges for applying!

About the Company

Meesho is an Indian e-commerce platform founded in 2015 by Vidit Aatrey and Sanjeev Barnwal. Headquartered in Bengaluru, it enables small businesses and individuals to sell products online through social media channels like WhatsApp, Facebook, and Instagram. With over 150 million users, Meesho offers a wide range of products, including fashion, beauty, and home goods, aiming to democratize internet commerce for everyone in India.

For more info: click here!!

Click Here To Apply for Customer Success Engineer -I Job Opening 

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