Freshers Jobs Vacancy – Technical Support Engineer Job Opening at Zoho

Education: Bachelor's Degree in Engineering or related fields

Job Location: Chennai

Experience: Freshers'

Skills: Good communication skills, analytical & organizational skills.

Salary: Upto INR 6.9 - 8 LPA (Expected)

• Answering customer queries through phone, e-mail & chat about product features and capabilities.
• Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team.
• Prompt communication of customer requirements to the development team.

• Effective English oral communication skills.
• Excellent, analytical, listening and organizational skills.
• Excellent customer service skills and great enthusiasm for helping customers.
• Must be able to prioritise and complete all job requirements.
• Must be an energetic self-starter with the ability to work both independently and within a team.
• Excellent time management skills, attention to detail and the ability to multi task.
• Ability to display positive attitude continually.

Zoho Corporation is a renowned software company that offers a suite of cloud-based software for businesses, ranging from customer relationship management (CRM) and productivity tools to email marketing and finance.

Founded in 1996 by Sridhar Vembu and Tony Thomas, Zoho has grown to become a global player with a commitment to providing affordable and scalable software solutions.

For More info: Click here

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