Freshers Jobs Vacancy – Engineer II Ntwk Operations Job Opening at Verizon

Skills LTE networks and 4G to 5G technologies

Salary Upto ₹6.5 LPA (Expected)

Job Description for Engineer II Ntwk Operations Job Opening at Verizon

• Perform triage, fault isolation, and remediation of Network events.
• Developing your professional skills and technical knowledge through on-the-job experience and training.
• Partnering with senior engineers to provide timely and accurate technical assistance to our internal and external customers.
• Applying acquired technical knowledge to monitor and troubleshoot issues, ensuring the health of the network while working closely with external and internal organizations
• Providing on-demand support to eliminate unexpected service impacts to our customers based on the needs of the business. (Our customers may include customer service centers, technical support organizations, and executive management teams during network events and major outages.)
• Help support the NRB ACD phone systems to answer questions from internal teams as well as customers and other organizations

Preferred Skills

• One or more years of related work experience or Bachelor’s degree.
• Have good communication skills
• Have good troubleshooting, problem-solving, and decision-making skills along with the ability to work independently
• Ability to work from 6am – 3pm local time including weekends and holidays based on the needs of the business.
• Ability to work a range of hours, which may include nights,  weekends, and holidays based on the needs of the business.
• Experience working in a customer service setting.
• Experience in Microsoft Office, and Gmail.

Even better if you have one or more of the following

• A degree in Computer Science, Software Engineering, Electrical Engineering, or any other related discipline
• Knowledge of LTE networks and 4G to 5G technologies.
• Experience in troubleshooting and/or telecommunications.
• Knowledge of Cloud and Virtualized solutions (OpenStack/ VMWare).
• Network certifications (e.g., CCNA, CCNP, or similar).
• Experience in computer support experience, including troubleshooting PC hardware and configurations.
• Ability to work in a high-pressure, dynamic environment and adjust to priority changes
• Ability to work well in a team environment.
• #NRBNONCDIO