Experienced Jobs Vacancy – IT Operations Analyst Job Opening at Sabre

Hafsa — Wed, 24 Jan 2024 10:00:07 +0000

Sabre is hiring for the role of IT Operations Analyst I for the Bangalore location. Please read the entire information carefully and apply if you are eligible for the IT Operations Analyst Job Opening at Sabre

Eligibility Criteria:

Qualification: B.E/B.Tech/M.E/M.Tech/B.Sc/M.Sc

Job Location: Bangalore

Experience: 1-2 Years

Skills: Windows and Linux Operating Systems

Basic Qualifications Required to be successful in this role

Hands-on experience with apps hosted on cloud: GCP/AWS
Fair knowledge of Windows and Linux Operating Systems
Fair knowledge of Server hardware & virtualization
Exposure to monitoring tools such as Splunk, AppD & Grafana
1 to 2 years of application production support: L1/L2
Excellent written and verbal communication skills
Good time-management skills

Responsibilities For IT Operations Analyst Job Opening at Sabre:

Analyze and consult on implementation and troubleshooting of technology products/application support
Categorize issues for escalation to appropriate technical teams. Communicate system owners/on call to and lead the operations bridge
Works on day-to-day activities following documented work instructions with pre-defined process and procedures and operational tasks as documented in KB. Also, do initial triage and assign as per KB
Identify Potential Significant incident & engage IM or PM Teams for follow-up action
Provide timely response to all incidents, outages and performance alerts
Document all actions in accordance with standard company policies and procedures
Provide first-line investigation and diagnosis of all Incidents and Service
Commit availability as per 24×7 shift schedules and actively perform the work assigned, supporting high uptime requirements
Participate in Tech Bridges Actively. Engage teams promptly, whenever needed
Leads incident analysis and is responsible for driving incidents to resolution
Ensuring platform availability and addressing operational issues as they arise in accordance with internal and customer SLA’s
Knowledge resource on multiple projects/initiatives across the company for a variety of internal/external customers
Coordinating infrastructure maintenance and upgrades with our application teams
Assist Change Management tasks, by coordinating them with Release Management and Application teams, as well as implementing changes with assistance from development team

IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.

About the Company:

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

For more info Click Here!!

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