Eligibility Criteria:

Education: Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

Job Location: Bangalore and Gurugram

Experience: Student/Freshers

Skills: PowerShell, Bash, or Python

Job Responsibilities of IT Support Intern Job Opening at Aspire:

• Manage and administer platforms including Google Workspace, Azure AD, Intune, and Microsoft Defender for Endpoint (MDE).
• Administer and troubleshoot Windows 10/11 and macOS endpoints.
• Implement, configure, and maintain Unifi network systems: office WiFi, firewall, and door access systems.
• Provide hands-on IT support in the office and remote support for other locations.
• Troubleshoot hardware and connectivity issues (PCs, printers, WiFi).
• Select, test, purchase, and configure end-user equipment (Windows and Mac), IT hardware, and software licenses.
• Maintain awareness of and support compliance efforts (e.g., ISO 27001, PCI DSS, SOC 2 Type 2).
• Write and maintain user guides, FAQs, and technical documentation in Notion and Confluence.
• Develop small automation scripts using PowerShell, Bash, or Python to improve efficiency.
• Support IT end-to-end from user onboarding to offboarding.

Required qualifications, capabilities, and skills:

• Based in Gurugram/Bengaluru, India
• Strong experience with computers e.g. Mac and Windows.
• Strong verbal and written communication skills in English.
• Self-starter with the ability to pick up knowledge along the way
• Basic scripting knowledge (PowerShell, Bash, or Python).
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Familiarity with tools such as AWS, 1Password, Notion, and Slack.
• Experience in administering and supporting:
• Google Workspace, Jira, Azure AD, and Intune.
• Unifi network infrastructure.
• Experience working with Linux systems and command-line tools.
• Exposure to incident management using Azure Sentinel.
• Industry certifications CompTIA A+, Network+, Security+, CompTIA Cloud+
• Knowledge of legal and compliance frameworks such as ISO 27001, PCI DSS, and SOC 2 Type 2.
• Bonus: A personal GitHub or blog showcasing projects or technical writing

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement.
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures.

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Eligibility Criteria :

Education: Graduate in Computer science/IT

Job Location: Bangalore

Experience: 0-2 Years

Skills: AWS cloud services like EC2, Adobe Digital Mrketing Suit, 
Vendor and Asset management

Key Responsibilities for IT Administrator Job Opening at Volopay

• Responsible for managing end-to-end IT operations, ensuring smooth operations, and resolving technical issues promptly
• Assist in the installation, configuration, and maintenance of operating systems and software applications
• Provide technical assistance and support to end-users via email, IM, and in-person
• Monitor network performance, diagnosed network issues, and perform necessary troubleshooting
• Assist team in responding to external audits and technical remediation such as ISMS ISO 27001/ISO 9001 (preferred)
• Implement and administer Jump Cloud for user management, authentication, and access control, resulting in improved security and streamlined user
• Onboarding/off-boarding processes
• Collaborate with HR teams to manage ticketing tools, ensuring efficient tracking and resolution of IT-related employee requests
• Lead the laptop procurement process, liaising with vendors to source and deploy devices that met the company’s requirements
• Oversaw asset management activities, tracking hardware and software assets, conducting periodic audits, and ensuring proper documentation
• Collaborate with vendors for IT-related procurement, negotiating contracts, and maintaining effective communication to ensure optimal service delivery
• Conduct Security Awareness and training for the organization
• System Administration: assist in managing and maintaining AWS systems and infrastructure
• Monitor system health, manage user accounts, configure permissions, and troubleshoot system issues
• Help provision and configure AWS resources, including virtual machines, storage, databases, and networking components

Skills & Requirements

• 0-2 Years of experience in IT Operations
• Hands-on experience on Windows and Mac
• IT Operations Management
• Jump Cloud: user management, delegating the tasks, deactivation, creating policies, Reports
• Endpoint security installation and configuration
• G Suite (Google Workspace)
• Ticketing Tools
• Troubleshooting and Issue Resolution
• ISMS (Information Security Management System)
• Laptop Procurement
• Vendor Management
• Asset Management
• Operating Systems: Windows, macOS
• Troubleshooting on Windows and Mac operating systems
• Software Installation and Configuration
• Documentation and Reporting
• AWS cloud services like EC2, Cloud Watch, EBS, RDS, VPC, Security Groups, and NAT would be an added advantage

About the Company:

https://www.volopay.com/

Click Here To Apply for an IT Administrator Job Opening

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