Sprinklr Off Campus Drive Archives - JumpWhere

Explore Exciting Fresher & Experienced Roles at Sprinklr

Afshin — Mon, 23 Feb 2026 04:07:08 +0000

About the company

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

For more info: 🔗 Visit Official Sprinklr Website

Do check below for Exciting Internships, Fresher & Experienced Roles at Sprinklr

💼 Intern – Gurgaon ((NEW))

Freshers Jobs Vacancy – Technical Support Engineer Job Opening at Sprinklr

Afshin — Fri, 27 Jun 2025 06:30:57 +0000

Sprinklr is hiring for the Technical Support Engineer role at Gurgaon and Bangalore locations. Please read the entire information carefully and apply if you are eligible for the Technical Support Engineer Job Opening at Sprinklr

Eligibility Criteria:

Education: B.E/B.Tech in CS/IT or any equivalent

Job Location: Gurgaon, Bangalore 

Experience: 0 - 5 years

Skills: JavaScript, Python, Java, Node

Salary: Up to ₹6LPA to ₹12LPA (As per Glassdoor)

Job Responsibilities of Technical Support Engineer Job Opening at Sprinklr:

Respond to customer inquiries/ reported bugs received via tickets to ensure their continued access & usage of the Sprinklr platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc.
Identify platform gaps/issues, while investigating and analyzing customer-reported issues to identify the root cause and provide effective solutions. This may involve debugging software, examining logs, or replicating problems in a controlled environment.
Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.
Assume responsibility for developing detailed knowledge about specific products & to stay up to date with the latest releases, new features etc.
Collaborate with cross-functional teams, including developers, quality assurance engineers, and product managers, to resolve complex issues and provide feedback for product improvement. Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on bug fixes.
Capturing development areas for product improvement and drive interlocks with product managers and engineering
Ensure that the customers/ ticket requestors are educated, and understand the solution provided in the ticket if the issue is longstanding or needs explanation or would benefit the customer experience.
Create and maintain detailed documentation, such as knowledge base articles, FAQs, and troubleshooting guides, to assist customers and support colleagues in resolving common issues efficiently.
Conduct testing and quality assurance activities to identify and report product defects or potential areas for improvement. This may involve participating in beta testing programs or performing regression tests after bug fixes or product updates.
Analyse support processes, identifying areas for improvement, and implementing solutions to enhance the overall customer experience and optimize support operations.
Assist Customers to seamless use our platform, while meeting all requirements and fulfilling expectations regarding the ticket resolution. Be at the forefront in case of customer escalation, if any, and do RCA, and ensure customer sentiment is maintained positively. Share learning with the team and take corrective actions as deemed necessary.
Ensure that the SLAs, ticket resolution times are met on time, while multitasking on different tickets and coordinating with Account team/Customer/Engineering team

Required qualifications, capabilities, and skills:

0-5 years of experience in enterprise software debugging, engineering & support operations processes. Min 1+ years of experience in CCaaS solution/Contact Center Software Experience like Genesys, Avaya etc. Knowledge about CCaaS, CPaaS, Voice/ telephony infrastructure etc is a big add-on]
Excellent written and verbal communication skills
Strong technical background with advanced computer skills/ Strong analytical and problem-solving skills
Ability to work independently and as a member of a team
Ability to work effectively to meet the SLAs and juggle several tickets/priorities simultaneously
Passion for solving customer concerns and commitment to client delight
A drive to dig into the details of a system or process to solve customer problems.
Zeal to learn and constantly upgrade skills in a fast-changing work environment.
Ability to think on your feet and remain calm under pressure.
Self-motivated, takes initiative, assumes ownership.
Ability to work in a highly collaborative and fast-paced environment.
Strong teamwork – willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
Experience in Web technologies, CRM or SaaS platforms and/or digital marketing experience in social platforms.
Experience coding or scripting in one or more of JavaScript, Python, Java, Node.
Understanding of data storage technologies/databases. Ex- MongoDB, MySQL, etc.
Understand & excel in deciphering technical aspects like – Graylogs, Kibana, API Browser, Query Executor, Restricted Curls, Runner Logs

⚠️ Important Note:

This is a direct hiring opportunity – No hidden fees or charges for applying!

About the Company

For more info, click here!!

Click Here To Apply for the Technical Support Engineer Job Opening

If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.

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Freshers Jobs Vacancy – SDET Job Opening at Sprinklr

Hafsa — Wed, 11 Jun 2025 05:37:22 +0000

Sprinklr is hiring for the Software Development Engineer in Test role at Gurgaon and Bangalore locations. Please read the entire information carefully and apply if you are eligible for the SDET Job Opening at Sprinklr

Eligibility Criteria:

Education: B.E/B.Tech in CS/IT or any equivalent

Job Location: Gurgaon, Bangalore 

Experience: Freshers ( 0- 2 years)

Skills: AWS, Azure & Google Cloud Concepts

Salary: Up to ₹5 to ₹8LPA (As per glassdoors)

Job Responsibilities of SDET Job Opening at Sprinklr:

You create the necessary automation library and framework as required and build automation test.
You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate.
You are also responsible for driving meetings and new initiatives and innovation.
You participate in all day-to-day QA tasks.
Work with cross-functional teams to ship high-quality releases
Encourage and drive initiatives which promote innovation and technical excellence
Constantly look for improvements in software development and testing processes

Required qualifications, capabilities, and skills:

B.E/B.Tech in CS/IT or any equivalent
Strong problem solving and troubleshooting skills.
ISTQB certification is a big plus
Strong experience in Java and Selenium
Testing of any SaaS products and clear understanding of architecture and design across all systems.
Experience in any of Databases such as MySQL, MongoDB is a plus
Knowledge of data structures and algorithms and good object-oriented design and coding skills.
Understanding with Test Cycle Management tools like JIRA or relevant
Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
Testing experience of Micro-services hosted platform
Exposure to various development & testing tools such as Git/Jenkins/Bitbucket
AWS, Azure & Google Cloud Concepts
Basic Unix commands.
Ability to work independently in a fast-paced environment with frequent production releases.
Understanding of performance and efficiency with a strong customer focus.
Work cross-functionally to collaborate with designers and developers
Be empathetic towards customers and appreciate the user’s experience

⚠️ Important Note:

This is a direct hiring opportunity – No hidden fees or charges for applying!

About the Company

For more info, click here!!

Click Here To Apply for the SDET Job Opening

Alternative Apply Link: Click here!!

If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.

QUICK LINKS

Freshers Jobs
Internships Jobs
Free Courses
Challenges

Show JUMPWHERE some love

Become a Part of Our Whatsapp Family

Freshers
Experienced
Aptitude

Become a Part of Our Telegram & LinkedIn Family

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LinkedIn Page

The post Freshers Jobs Vacancy – SDET Job Opening at Sprinklr appeared first on JumpWhere.

Freshers Jobs Vacancy – Product Analyst Job Opening at Sprinklr

Hafsa — Mon, 02 Dec 2024 17:01:25 +0000

Sprinklr is hiring for the role of Product Analyst for Gurgaon location. Please read the entire information carefully and apply if you are eligible for the Product Analyst Job Opening at Sprinklr

Eligibility Criteria :

Education: Bachelor's Degree of Engineering or related fields

Job Location: Gurgaon

Experience: Freshers

Skills: communication and presentation skills

Key job responsibilities:

Drive breadth + depth of product consumption by configuring and optimizing customer environments for various brands and industries following high standards of delivery and quality
Maintain deep technical knowledge of platform functionality + use cases
Constant learning and collaborating with the team to develop best practices on product configuration
Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
Use product usage data to understand customer pain points and recommend possible solutions to the product team
Work closely with the Product Management team to improve product adoption

Requirements for Product Analyst Job Opening at Sprinklr:

Degree in engineering or related field
Ability to work in a highly challenging startup environment by maintaining high standards of accuracy in terms of quality & quantity
Strong ownership and accountability
Excellent communication and presentation skills
Good Time management skills
Strong ownership and accountability
Ability to analyse data quickly to reach relevant insights
Understand client needs and map them to concrete solutions.

Benefits at Sprinklr:

Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity
We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
We invest in our people – Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
Hence, we believe in our product – Sprinklr is the most complete enterprise social technology in the world, and we’re not just saying that Forrester Wave said it for us! As such, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside

IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.

About the Company:

https://www.sprinklr.com/

Click Here To Apply for Product Analyst Job Opening

If the link is expired, the opportunity is closed or disabled by the company. Do check for other opportunities.

QUICK LINKS

Freshers Jobs Internships JobsFree Courses Challenges

Show JUMPWHERE some love

Become a Part of Our Whatsapp Family:

Freshers Experienced Aptitude

Become a Part of Our Telegram & LinkedIn Family:

Telegram Channel LinkedIn Page

The post Freshers Jobs Vacancy – Product Analyst Job Opening at Sprinklr appeared first on JumpWhere.

Freshers Jobs Vacancy – Automation Engineer Job Opening at Sprinklr

Hafsa — Fri, 08 Mar 2024 03:30:31 +0000

Sprinklr is hiring for the role of Automation Engineer for Multiple locations. Please read the entire information carefully and apply if you are eligible for the Automation Engineer Job Opening at Sprinklr

Eligibility Criteria :

Education: B.E/B.Tech from Tier 1 & Tier2 colleges

Job Location: Bangalore, Gurgaon

Experience: 2022/2023 Graduates

Skills: Java or python and selenium

Key job responsibilities:

You own the end to end testing of the data pipeline and platform setup and set best practices.
Will have to conduct both manual/ automation testing
You create the necessary automation library and framework as required and build automation test.
Must ensure the health of the platform by putting the necessary checks and balances where ever is appropriate.
You are also responsible for driving meetings and new initiatives and innovation.
Participate in all day-to-day QA tasks.
Research into new test/validation technologies/methodologies
Work with cross-functional teams to ship high-quality releases
Provide technical guidance and mentorship to a team of SDET and Sr SDET depending on the role you are placed in.
Encourage and drive initiatives which promote innovation and technical excellence
Constantly look for improvements in software development and testing processes

Requirements for Automation Engineer Job Opening at Sprinklr:

Testing of any SaaS products and clear understanding of architecture and design across all systems.
Experience in any of Databases such as MySQL, MongoDB is a big plus
Knowledge of data structures and algorithms and good object-oriented design and coding skills.
Understanding of Performance testing and Performance related tools such as JMeter / Gatling is preferred
Understanding with Test Cycle Management tools like JIRA or relevant
Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
Testing experience of Micro-services hosted platform
Understanding of Kafka,GraphQL and Redis concepts
Exposure to various development & testing tools such as Git/Jenkins/Bitbucket
Knowledge in Java or python and selenium.

Benefits at Sprinklr:

Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity
We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
We invest in our people – Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
Hence, we believe in our product – Sprinklr is the most complete enterprise social technology in the world, and we’re not just saying that Forrester Wave said it for us! As such, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside

IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.

About the Company:

https://www.sprinklr.com/

Click Here To Apply for Automation Engineer Job Opening

If the link is expired, the opportunity is closed or disabled by the company. Do check for other opportunities.

QUICK LINKS

Freshers Jobs Internships JobsFree Courses Challenges

Show JUMPWHERE some love

Become a Part of Our Whatsapp Family:

Freshers Experienced Aptitude

Become a Part of Our Telegram & LinkedIn Family:

Telegram Channel LinkedIn Page

The post Freshers Jobs Vacancy – Automation Engineer Job Opening at Sprinklr appeared first on JumpWhere.

Freshers Jobs Vacancy – Frontend Engineer Job Opening at Sprinklr

Hafsa — Thu, 28 Dec 2023 03:30:26 +0000

Sprinklr is hiring for the role of Frontend Engineer for Gurgaon location. Please read the entire information carefully and apply if you are eligible for the Frontend Engineer Job Opening at Sprinklr

Eligibility Criteria :

Education: Bachelor's Degree of Engineering or related fields

Job Location: Gurgaon

Experience: Freshers

Skills: back-end technologies/front-end/Mobile/ ML technologies

Key job responsibilities:

You will be part of a fast-paced young team, your experience will matter the most and should be genuine and in-depth in subjects you’ve worked on
Breathe programming! The role calls for strong programmers who work on emerging business requirements
Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products
Dive into difficult problems and successfully deliver results on schedule
Build reusable code and libraries for future use
Tech-savvy professional, who is curious about new digital technologies

Requirements for Frontend Engineer Job Opening at Sprinklr:

Ability to work both independently and in cooperation with others
A sense of urgency and ownership over the product
Comfortable with full-stack projects
Fluency with back-end technologies/front-end/Mobile/ ML technologies
Thrives in an open or ambiguous environment
Great attitude towards work and people
Intellectually curious and inventive

Benefits at Sprinklr:

Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity
We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences are excellent at every touchpoint. This is how we all make the world more social together
We invest in our people – Sprinklrites passionately, genuinely care about seeing one another succeeds in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
Hence, we believe in our product – Sprinklr is the most complete enterprise social technology in the world, and we’re not just saying that Forrester Wave said it for us! As such, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside

IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.

About the Company:

https://www.sprinklr.com/

Click Here To Apply for Frontend Engineer Job Opening

If the link is expired, the opportunity is closed or disabled by the company. Do check for other opportunities.

QUICK LINKS

Freshers Jobs Internships JobsFree Courses Challenges

Show JUMPWHERE some love

Become a Part of Our Whatsapp Family:

Freshers Experienced Aptitude

Become a Part of Our Telegram & LinkedIn Family:

Telegram Channel LinkedIn Page

The post Freshers Jobs Vacancy – Frontend Engineer Job Opening at Sprinklr appeared first on JumpWhere.