Sprinklr Off Campus Drive 2025 Archives - JumpWhere https://jumpwhere.com/tag/sprinklr-off-campus-drive-2025/ Job Openings, Job tips, Interview tips, Aptitude questions, Freshers Job Openings in Bangalore Fri, 27 Jun 2025 06:01:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://jumpwhere.com/wp-content/uploads/2024/10/fav.png Sprinklr Off Campus Drive 2025 Archives - JumpWhere https://jumpwhere.com/tag/sprinklr-off-campus-drive-2025/ 32 32 Freshers Jobs Vacancy – Technical Support Engineer Job Opening at Sprinklr https://jumpwhere.com/technical-support-engineer-job-opening-at-sprinklr/ Fri, 27 Jun 2025 06:30:57 +0000 https://jumpwhere.com/?p=40540 Sprinklr is hiring for the Technical Support Engineer role at Gurgaon and Bangalore locations. Please read the entire information carefully and apply if you are eligible for the Technical Support Engineer Job Opening at Sprinklr Eligibility Criteria: Education: B.E/B.Tech in CS/IT or any equivalent Job Location: Gurgaon, Bangalore Experience: 0 - 5 years Skills: JavaScript, Python, […]

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]]> Sprinklr is hiring for the Technical Support Engineer role at Gurgaon and Bangalore locations. Please read the entire information carefully and apply if you are eligible for the Technical Support Engineer Job Opening at Sprinklr

Eligibility Criteria:

Education: B.E/B.Tech in CS/IT or any equivalent

Job Location: Gurgaon, Bangalore 

Experience: 0 - 5 years

Skills: JavaScript, Python, Java, Node

Salary: Up to ₹6LPA to ₹12LPA (As per Glassdoor)

Job Responsibilities of Technical Support Engineer Job Opening at Sprinklr:

  • Respond to customer inquiries/ reported bugs received via tickets to ensure their continued access & usage of the Sprinklr platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc.
  • Identify platform gaps/issues, while investigating and analyzing customer-reported issues to identify the root cause and provide effective solutions. This may involve debugging software, examining logs, or replicating problems in a controlled environment.
  • Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.
  • Assume responsibility for developing detailed knowledge about specific products & to stay up to date with the latest releases, new features etc.
  • Collaborate with cross-functional teams, including developers, quality assurance engineers, and product managers, to resolve complex issues and provide feedback for product improvement. Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on bug fixes.
  • Capturing development areas for product improvement and drive interlocks with product managers and engineering
  • Ensure that the customers/ ticket requestors are educated, and understand the solution provided in the ticket if the issue is longstanding or needs explanation or would benefit the customer experience.
  • Create and maintain detailed documentation, such as knowledge base articles, FAQs, and troubleshooting guides, to assist customers and support colleagues in resolving common issues efficiently.
  • Conduct testing and quality assurance activities to identify and report product defects or potential areas for improvement. This may involve participating in beta testing programs or performing regression tests after bug fixes or product updates.
  • Analyse support processes, identifying areas for improvement, and implementing solutions to enhance the overall customer experience and optimize support operations.
  • Assist Customers to seamless use our platform, while meeting all requirements and fulfilling expectations regarding the ticket resolution. Be at the forefront in case of customer escalation, if any, and do RCA, and ensure customer sentiment is maintained positively.  Share learning with the team and take corrective actions as deemed necessary.
  • Ensure that the SLAs, ticket resolution times are met on time, while multitasking on different tickets and coordinating with Account team/Customer/Engineering team

Required qualifications, capabilities, and skills:

  •  0-5 years of experience in enterprise software debugging, engineering & support operations processes. Min 1+ years of experience in CCaaS solution/Contact Center Software Experience like Genesys, Avaya etc. Knowledge about CCaaS, CPaaS, Voice/ telephony infrastructure etc is a big add-on]
  • Excellent written and verbal communication skills
  • Strong technical background with advanced computer skills/ Strong analytical and problem-solving skills
  • Ability to work independently and as a member of a team
  • Ability to work effectively to meet the SLAs and juggle several tickets/priorities simultaneously
  • Passion for solving customer concerns and commitment to client delight
  • A drive to dig into the details of a system or process to solve customer problems.
  • Zeal to learn and constantly upgrade skills in a fast-changing work environment.
  • Ability to think on your feet and remain calm under pressure.
  • Self-motivated, takes initiative, assumes ownership.
  • Ability to work in a highly collaborative and fast-paced environment.
  • Strong teamwork – willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
  • Experience in Web technologies, CRM or SaaS platforms and/or digital marketing experience in social platforms.
  • Experience coding or scripting in one or more of JavaScript, Python, Java, Node.
  • Understanding of data storage technologies/databases. Ex- MongoDB, MySQL, etc.
  • Understand & excel in deciphering technical aspects like – Graylogs, Kibana, API Browser, Query Executor, Restricted Curls, Runner Logs

⚠️ Important Note:

This is a direct hiring opportunity – No hidden fees or charges for applying!

About the Company

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

For more info, click here!!

Click Here To Apply for the Technical Support Engineer Job Opening


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]]> Freshers Jobs Vacancy – SDET Job Opening at Sprinklr https://jumpwhere.com/sdet-job-opening-at-sprinklr/ Wed, 11 Jun 2025 05:37:22 +0000 https://jumpwhere.com/?p=28868 Sprinklr is hiring for the Software Development Engineer in Test role at Gurgaon and Bangalore locations. Please read the entire information carefully and apply if you are eligible for the SDET Job Opening at Sprinklr Eligibility Criteria: Education: B.E/B.Tech in CS/IT or any equivalent Job Location: Gurgaon, Bangalore Experience: Freshers ( 0- 2 years) Skills: AWS, Azure […]

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]]> Sprinklr is hiring for the Software Development Engineer in Test role at Gurgaon and Bangalore locations. Please read the entire information carefully and apply if you are eligible for the SDET Job Opening at Sprinklr

Eligibility Criteria:

Education: B.E/B.Tech in CS/IT or any equivalent

Job Location: Gurgaon, Bangalore 

Experience: Freshers ( 0- 2 years)

Skills: AWS, Azure & Google Cloud Concepts

Salary: Up to ₹5 to ₹8LPA (As per glassdoors)

Job Responsibilities of SDET Job Opening at Sprinklr:

  • You create the necessary automation library and framework as required and build automation test.
  • You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate.
  • You are also responsible for driving meetings and new initiatives and innovation.
  • You participate in all day-to-day QA tasks.
  • Work with cross-functional teams to ship high-quality releases
  • Encourage and drive initiatives which promote innovation and technical excellence
  • Constantly look for improvements in software development and testing processes

Required qualifications, capabilities, and skills:

  • B.E/B.Tech in CS/IT or any equivalent
  • Strong problem solving and troubleshooting skills.
  • ISTQB certification is a big plus
  • Strong experience in Java and Selenium
  • Testing of any SaaS products and clear understanding of architecture and design across all systems.
  • Experience in any of Databases such as MySQL, MongoDB is a plus
  • Knowledge of data structures and algorithms and good object-oriented design and coding skills.
  • Understanding with Test Cycle Management tools like JIRA or relevant
  • Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
  • Testing experience of Micro-services hosted platform
  • Exposure to various development & testing tools such as Git/Jenkins/Bitbucket
  • AWS, Azure & Google Cloud Concepts
  • Basic Unix commands.
  • Ability to work independently in a fast-paced environment with frequent production releases.
  • Understanding of performance and efficiency with a strong customer focus.
  • Work cross-functionally to collaborate with designers and developers
  • Be empathetic towards customers and appreciate the user’s experience

⚠️ Important Note:

This is a direct hiring opportunity – No hidden fees or charges for applying!

About the Company

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

For more info, click here!!

Click Here To Apply for the SDET  Job Opening

Alternative Apply Link: Click here!!


If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.

QUICK LINKS

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Become a Part of Our Telegram & LinkedIn Family

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