RSA is hiring an Software Engineer- Apprentice for the Bangalore location. Please read the complete information carefully and apply if you are eligible.

Eligibility Criteria :

• Qualification: BE/BTech – Computer Science, Electronics & IT

• Experience:  0 - 1 Years

• Skills: Knowledge of Java, scripting, OS, database.

Responsibilities:

• Participate in and lead customer conference calls, adapting communication style to the audience.
• Contribute to eServices content creation and maintenance (Knowledge Base, support forums, etc.), and regularly submit knowledge content.
• Validate technical information, provide early warnings, and disseminate updates as necessary.
• Identify when escalation to senior or specialized resources is required to resolve complex issues.
• Manage a personal queue of cases, including prioritization, expectation-setting, and customer follow-up.
• Support 24x7x365 operations — shift work, holidays, weekends, and on-call rotations may be required.
• Work toward becoming a subject matter expert (SME) in one or more product areas.
• Apply systems analysis techniques to determine hardware or software functionality.
• Contribute and develop Knowledge Base articles for peers and customers, and perform advanced tasks as skill level grows.

Required Skills:

• Basic familiarity with the SDLC and software development.
• Knowledge of Java, scripting, OS, database.
• Conceptual knowledge with cloud technologies.
• Networking & cyber security domain overview.
• Ability to quickly grasp complex technical concepts.
• Interpersonal communication skills.
• BE/BTech – Computer Science, Electronics & IT
• Must be an Engineering graduate of 2025/26
• Good academic results (CGPA 7 or above).

Stipend: ₹6 LPA – 12 LPA (Glassdoor)

Apply here

RSA is hiring an Technical Support Engineer 1 for the Bangalore location. Please read the complete information carefully and apply if you are eligible.

Eligibility Criteria :

• Qualification: Bachelor’s degree in Information Technology, Communications, or Computer Science (or related field).

• Experience:  0 - 3 Years

• Skills: Security fundamentals.

Responsibilities:

• Act as a remote customer advocate, championing customer needs in collaboration with the field team.
• Interface directly with customers throughout the problem-resolution process, including:
  • Understanding and analyzing issues.
  • Communicating plans for resolution.
  • Explaining progress and outcomes clearly.
• Participate in and lead customer conference calls, adapting communication style to the audience.
• Contribute to eServices content creation and maintenance (Knowledge Base, support forums, etc.), and regularly submit knowledge content.
• Validate technical information, provide early warnings, and disseminate updates as necessary.
• Identify when escalation to senior or specialized resources is required to resolve complex issues.
• Manage a personal queue of cases, including prioritization, expectation-setting, and customer follow-up.
• Support 24x7x365 operations — shift work, holidays, weekends, and on-call rotations may be required.
• Work toward becoming a subject matter expert (SME) in one or more product areas.
• Apply systems analysis techniques to determine hardware or software functionality.
• Contribute and develop Knowledge Base articles for peers and customers, and perform advanced tasks as skill level grows.

Required Skills:

• 0 to 3 years of relevant experience.
• Excellent customer communication and interpersonal skills.
• Strong problem-solving and logical reasoning abilities.
• Ability to perform effectively under pressure.
• Team-oriented with flexibility to adapt to business needs.
• Self-motivated and proactive in learning
• Willingness to work in rotational shifts

Technical Skills:

• Basic understanding of security fundamentals.
• Basic knowledge of Linux-based servers, network protocols, and web applications (hands-on experience is a plus).
• Basic SQL and database knowledge.
• Understanding of APIs is a plus.

Stipend: ₹3 LPA – 6 LPA (Glassdoor)

Apply here