Roles and responsibilities:

• Coordinate and follow up on several program management reports within offshore Center (Global Business Services – GBS) & Site Customer Focus Team.
• Oversee/ Coordinates program activities with all inter-departments ensuring completion of all commitments made relative to agreed deliverable.
• Handles data of a highly confidential and critical in nature.
• Responsible for tracking relevant metrics and drive action items based on results within GBS / SITE Customer Focus Team.
• Demonstrate excellent communication and coordination skills & Customer Management Skill.
• Lead and drive the activities and ensure timely accurate delivery of our services.
• Good with documentation skills at various stages of Program.
• Excellent understanding on Program Management concepts, New Product Introduction / New Product Development / different phases of Product life cycle
• Basic understanding /knowhow on the financial terms/ INCO Terms and its impact on the Profit & Loss on the business
• Excellent understanding on customer focus team role in managing the customer.
• Hands on experience on using the ERP tool like Baan/ SAP for PM role.
• Excellent knowledge on using tools like MS Excel, Power Point etc.
• Knowledge of MS -Project will be added advantage.
• Basic understanding on office automation or automation through Excel will be added advantage.