Kibana Archives - JumpWhere

Freshers Jobs Vacancy – Technical Support Engineer Job Opening at Sprinklr

Afshin — Fri, 27 Jun 2025 06:30:57 +0000

Sprinklr is hiring for the Technical Support Engineer role at Gurgaon and Bangalore locations. Please read the entire information carefully and apply if you are eligible for the Technical Support Engineer Job Opening at Sprinklr

Eligibility Criteria:

Education: B.E/B.Tech in CS/IT or any equivalent

Job Location: Gurgaon, Bangalore 

Experience: 0 - 5 years

Skills: JavaScript, Python, Java, Node

Salary: Up to ₹6LPA to ₹12LPA (As per Glassdoor)

Job Responsibilities of Technical Support Engineer Job Opening at Sprinklr:

Respond to customer inquiries/ reported bugs received via tickets to ensure their continued access & usage of the Sprinklr platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc.
Identify platform gaps/issues, while investigating and analyzing customer-reported issues to identify the root cause and provide effective solutions. This may involve debugging software, examining logs, or replicating problems in a controlled environment.
Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.
Assume responsibility for developing detailed knowledge about specific products & to stay up to date with the latest releases, new features etc.
Collaborate with cross-functional teams, including developers, quality assurance engineers, and product managers, to resolve complex issues and provide feedback for product improvement. Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on bug fixes.
Capturing development areas for product improvement and drive interlocks with product managers and engineering
Ensure that the customers/ ticket requestors are educated, and understand the solution provided in the ticket if the issue is longstanding or needs explanation or would benefit the customer experience.
Create and maintain detailed documentation, such as knowledge base articles, FAQs, and troubleshooting guides, to assist customers and support colleagues in resolving common issues efficiently.
Conduct testing and quality assurance activities to identify and report product defects or potential areas for improvement. This may involve participating in beta testing programs or performing regression tests after bug fixes or product updates.
Analyse support processes, identifying areas for improvement, and implementing solutions to enhance the overall customer experience and optimize support operations.
Assist Customers to seamless use our platform, while meeting all requirements and fulfilling expectations regarding the ticket resolution. Be at the forefront in case of customer escalation, if any, and do RCA, and ensure customer sentiment is maintained positively. Share learning with the team and take corrective actions as deemed necessary.
Ensure that the SLAs, ticket resolution times are met on time, while multitasking on different tickets and coordinating with Account team/Customer/Engineering team

Required qualifications, capabilities, and skills:

0-5 years of experience in enterprise software debugging, engineering & support operations processes. Min 1+ years of experience in CCaaS solution/Contact Center Software Experience like Genesys, Avaya etc. Knowledge about CCaaS, CPaaS, Voice/ telephony infrastructure etc is a big add-on]
Excellent written and verbal communication skills
Strong technical background with advanced computer skills/ Strong analytical and problem-solving skills
Ability to work independently and as a member of a team
Ability to work effectively to meet the SLAs and juggle several tickets/priorities simultaneously
Passion for solving customer concerns and commitment to client delight
A drive to dig into the details of a system or process to solve customer problems.
Zeal to learn and constantly upgrade skills in a fast-changing work environment.
Ability to think on your feet and remain calm under pressure.
Self-motivated, takes initiative, assumes ownership.
Ability to work in a highly collaborative and fast-paced environment.
Strong teamwork – willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
Experience in Web technologies, CRM or SaaS platforms and/or digital marketing experience in social platforms.
Experience coding or scripting in one or more of JavaScript, Python, Java, Node.
Understanding of data storage technologies/databases. Ex- MongoDB, MySQL, etc.
Understand & excel in deciphering technical aspects like – Graylogs, Kibana, API Browser, Query Executor, Restricted Curls, Runner Logs

⚠️ Important Note:

This is a direct hiring opportunity – No hidden fees or charges for applying!

About the Company

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

For more info, click here!!

Click Here To Apply for the Technical Support Engineer Job Opening

If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.

QUICK LINKS

Freshers Jobs
Internships Jobs
Free Courses
Challenges

Show JUMPWHERE some love

Become a Part of Our Whatsapp Family

Freshers
Experienced
Aptitude

Become a Part of Our Telegram & LinkedIn Family

Telegram Channel
LinkedIn Page

The post Freshers Jobs Vacancy – Technical Support Engineer Job Opening at Sprinklr appeared first on JumpWhere.

Fresher Jobs Vacancy – Java Full Stack Job Opening at Societe Generale

admin — Tue, 07 Mar 2023 06:44:56 +0000

Societe Generale is hiring Java- full stack developer for the Chennai location. Please read the complete information carefully and apply if you are eligible for Java full stack Job Opening at Societe Generale

Eligibility Criteria :

Education:B.E/ B.Tech/ B.Sc/ BCA/ M.E/ MTech/ M.Sc/ MCA

Job Location: Chennai

Experience: 0-6 years

Skills:Java 8, J2EE , Maven, Jenkins, Angular 5+ and PostgreSQL

Skills Required For a Java full stack Job Opening at Societe Generale :

Need strong exposure to Java 8, J2EE , Angular 5+ and PostgreSQL , SOA architecture
Should be profiecient in Docker, Kubernates, RabbitMQ, Rest API,
Must have good experience working in Agile Scrum model, handling CI/CD pipeline, BDD, TDD
Should have exposure in tools like ELK Stack, Kibana, Maven, Jenkins, SONAR.

Responsibilities:

Responsible for understanding the software requirements and developing it into a working source code accordingly.
Understand functional requirements and raise clarifications with BAs and others concerned
Should be able to estimate from high level requirement and do an independent estimate from detailed functional specification
Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same
Should be completely hands on and have own delivery of Coding, Unit Testing etc
Should be completely comfortable with TDD, BDD with real world project implementation

IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.

About the Company:

Societe Generale is a French multinational banking and financial services company headquartered in Paris. It offers retail banking, investment banking, asset management, insurance, and private banking services in over 60 countries. The company operates through three business segments: French Retail Banking, International Retail Banking and Financial Services, and Global Banking and Investor Solutions. Societe Generale is committed to sustainability and reducing its carbon footprint. It has been listed on the Euronext Paris stock exchange since 1867 and is included in the CAC 40 index.

https://www.societegenerale.com/en

Click Here To Apply for Java Full stack developer Job Opening

If the link is expired, the opportunity is closed or disabled by the company. Check for other opportunities.

QUICK LINKS

Freshers Jobs Internships JobsFree Courses Challenges

Show JUMPWHERE some love

Become a Part of Our Whatsapp Family:

Freshers Experienced Aptitude

Become a Part of Our Telegram Family:

Telegram Group

The post Fresher Jobs Vacancy – Java Full Stack Job Opening at Societe Generale appeared first on JumpWhere.

Freshers Job – Associate DevOps Engineer Job Opening at BMC

admin — Sun, 25 Sep 2022 05:34:36 +0000

BMC is hiring an Associate DevOps Engineer Job Opening for the Pune location. Please read the complete information carefully and apply if you are eligible for the Associate DevOps Engineer Job Opening at BMC.

Eligibility Criteria for an Associate DevOps Engineer Job Opening at BMC:

Education: Bachelor’s degree in computer science or related disciplines preferred

Job Location: Pune

Experience: Fresher

Roles and Responsibilities:

You will be responsible for participating in design discussion, understanding the requirement, building Product features with good quality, and helping in maintaining the product.
You should be following all the AGILE practices for product development and work as a team member to deliver features in time.
Keen to learn new technologies

Qualifications:

Design, implement and support DevOps automation for On-Premise.
Automate software deployments & upgrades.
Manage code repositories
Cloud Computing Platforms: AWS, Kubernetes, Helm.
Working experience on Jenkins, GitHub, Maven, NPM, and docker registry.
Good understanding of DevOps methodologies.
Able to write scripting code: shell scripting, python
Excellent hands-on operating systems Linux/Unix/Windows
Virtualization: docker, docker-compose.
Good skills in monitoring and logging tools Prometheus, Grafana, EFK / ELK, Kibana

Preferred Skills:

Good to have experience in OCI
Fair knowledge of Spring framework Middleware: Tomcat, JBoss.
CRI-O, podman.
Terraform
Exposure to Redis Cache, ElasticSearch, Kafka
Core Java, REST API development.

IMPORTANT NOTE: There are no hidden fees to apply for this job opening. So any candidate who is eligible can directly apply.

About the Company:

https://www.bmc.com/

Click Here To Apply for an Associate DevOps Engineer Job Opening

NOTE: If the link is expired, the opportunity is closed or disabled from the company. Check for other opportunities.

QUICK LINKS

Freshers Jobs Internships JobsFree Courses Challenges

Show JUMPWHERE some love

Become a Part of Our Whatsapp Family:

Freshers Experienced Aptitude

Become a Part of Our Telegram Family:

Telegram Group

The post Freshers Job – Associate DevOps Engineer Job Opening at BMC appeared first on JumpWhere.

Freshers Jobs – Software Engineer DevOps Job Openings at Shell

Tausif Pathan — Mon, 25 Jul 2022 13:30:44 +0000

Shell Careers is hiring for the role of Software Engineer DevOps for the Bangalore location. Please read the entire information carefully and apply if you are eligible for the Software Engineer DevOps Job Openings at Shell.

Eligibility Criteria for Software Engineer DevOps Job Openings at Shell :

Education: B.E, BS or MS in Computer Science or
a related technical discipline

Job Location: Bangalore

Experience: Fresher

Skills : Git, Python, Go, AWS, Scripts, Frameworks

Basic Qualifications Required to be successful in this role:

Grit, drive, and a deep sense of ownership.
B.E, BS or MS in Computer Science or a related technical discipline. Equivalent practical experience is a reasonable substitute.
Expertise or deep working knowledge in Cloud networking and Next Gen security services
Provision, configure and maintain AWS cloud infrastructure using Terraform/Cloud Formation, strong understanding of different AWS services and platforms and their associated limitations.
Knowledge of development languages such as Python or Go and other scripting languages to develop tools, scripts, and frameworks that drive efficiency in automation, monitoring, and management of our large-scale environments.
Extensive experience with different AWS services
Ability to customize cloud infrastructure components and hands-on experience with Azure DevOps/ GitHub Actions/ Jenkins, Terraform, Elasticsearch, Grafana, Kibana, Docker, Kubernetes, GitHub, etc.
A good understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring, and storage systems.
Good understanding of the DevOps and SAFe/Scrum ways of working

job Description for Software Engineer DevOps Job Openings at Shell:

Work with a team of SRE Engineers in the US, Europe & India to deliver world-class services
Work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability
Ensure all key services are measured, monitored, and raising alerts when needed
Automation of deployment and configuration processes
Develop reliability tools and frameworks for use by all engineers
Share on-call for most critical systems and lead incident response and no-blame post-mortem analysis and review
We are experts in infrastructure and best practices, and we help development teams use infrastructure more effectively.
We are on point for capacity planning and to help teams anticipate and prepare for growth.
Drive efficiencies in systems and processes:
- capacity planning, configuration management, performance tuning, monitoring, and root cause analysis.

IMPORTANT NOTE: There are no hidden fees to apply for this job opening. Any candidate who is eligible can directly apply.

About the Company:

https://www.shell.com/

Click Here To Apply for the Software Engineer Devops Job Opening

NOTE: If the link is not clickable, the opportunity is closed or disabled from the company. Check for other opportunities.

Meanwhile, also check out these job opening

Jr Network Security Engineer Job Openings at Unisys
Freshers Jobs – SDE Trainee Backend Developer Job Opening at Klub
Internships Jobs – Intern Jr Devops Engineer Job Opening at Flobiz
Freshers Jobs – System Test Engineer Job Openings at Nokia
Freshers Jobs – Assoc Software Engineer Job Openings at Med Plus
Tata Elxsi Off-Campus Recruitment, across India
Freshers Jobs – Software Engineer Trainee Job Opening at Mount Blue,
Graduate Job Openings at Mindtree, Bangalore
Freshers Jobs -Assoc Software Engineer Job Openings at Anthology, Bangalore
Cloud Engineer Job Openings at Ellucian, Bangalore
Graduate Engineer Trainee Job Openings at Raytheon Technologies, Bangalore
Software Engineer Job Openings at American Express
Software Engineer Job Opening at Netrix, Bangalore
Experienced Jobs – Python Developer Job Openings at Pace Wisdom Solutions

Meanwhile, you can check out these contests

Join Our Whatsapp Group For Latest Job Notifications Updates:

Join WhatsApp Group [Freshers]	Click Here
Join WhatsApp Group [All/Experienced]	Click Here
Join WhatsApp Group [Aptitude]	Click Here

Show JUMPWHERE some love:

Like our facebook page – https://www.facebook.com/JumpWhere/
Subscribe to youtube channel – https://www.youtube.com/c/jumpwhere
Follow on Instagram – https://www.instagram.com/jumpwhere/ or @jumpwhere

[vc_row][vc_column width=”1/4″][vc_btn title=”Aptitude Cracker” color=”orange” size=”lg” align=”centre” link=”url:https%3A%2F%2Fjumpwhere.com%2Faptitude%2F||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_btn title=”Interview Tips” color=”orange” size=”lg” align=”centre” link=”url:https%3A%2F%2Fjumpwhere.com%2Fcategory%2Farticles%2F||target:%20_blank|”][/vc_column][vc_column width=”1/4″][vc_btn title=”Latest Job Openings” color=”orange” size=”lg” align=”centre” link=”url:https%3A%2F%2Fjumpwhere.com%2Fjob||target:%20_

The post Freshers Jobs – Software Engineer DevOps Job Openings at Shell appeared first on JumpWhere.