Freshers Jobs Vacancy – Multiple Job Openings at GlowTouch

nPowerJP — Fri, 06 Dec 2024 02:24:57 +0000

GlowTouch Technologies is hiring for the role of Multiple Job Openings for the Mangalore Location. Interested people can read the entire information carefully and apply if you are eligible Multiple Job Openings at GlowTouch

Eligibility Criteria

Education Bachelor’s Degree of Engineering or related fields

Job Location Mangalore

Experience 0-3 Years

Skills Excellent written and verbal communication skills in the English language

Salary Upto ₹9 LPA (Expected)

Job Roles

Technical Support – Chat process
Technical Support VOICE

Responsibilities Of Multiple Job Openings at GlowTouch

Technical Support – Chat process
- Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
- Provide technical support for level-one escalation issues via the help desk.
- Should multitask and meet specific goals set by supervisors and the managers.
Technical Support VOICE
- Handle calls and assist customers regarding webhosting issues

Requirements For Multiple Job Openings at GlowTouch

Technical Support – Chat process
- Excellent written and verbal communication skills in the English language
- Ability to work well with a team in a fast-paced, constantly changing environment
- Outstanding customer service skills and a dedication to provide a great customer service
- Reliable to work in rotational shifts and to complete work as per expectations.
- Ability to multitask and meet specific goals set by supervisors and management.
Technical Support VOICE
- Excellent written and verbal communication skills in the English language.
- Able to speak in Hindi(added advantage)
- Ability to work well with a team in a fast-paced, constantly changing environment
- Outstanding customer service skills and a dedication to provide a great customer service
- Reliable to work in rotational shifts and to complete work as per expectations.
- Ability to multi-task and meet specific goals set by supervisors and management.

Education and other attributes

Technical Support – Chat process
- Graduates with a BE, BTech, BCA, BSc IT, BSc CS, MCA & MSc
- 0-3 years of relevant experience
- Strong in Logical thinking and Learning Skills
- Minimum Typing speed 35wpm & good in Keyboard Shortcuts
- Able to handle 3 chats at a time
- Knowledge on web hosting is an added advantage
- Flexible to work – 24/7 – Rotational shifts including night shifts
Technical Support VOICE
- Diploma,Graduates & Post Graduates