Eligibility Criteria:

Education: Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

Job Location: Bangalore and Gurugram

Experience: Student/Freshers

Skills: PowerShell, Bash, or Python

Job Responsibilities of IT Support Intern Job Opening at Aspire:

• Manage and administer platforms including Google Workspace, Azure AD, Intune, and Microsoft Defender for Endpoint (MDE).
• Administer and troubleshoot Windows 10/11 and macOS endpoints.
• Implement, configure, and maintain Unifi network systems: office WiFi, firewall, and door access systems.
• Provide hands-on IT support in the office and remote support for other locations.
• Troubleshoot hardware and connectivity issues (PCs, printers, WiFi).
• Select, test, purchase, and configure end-user equipment (Windows and Mac), IT hardware, and software licenses.
• Maintain awareness of and support compliance efforts (e.g., ISO 27001, PCI DSS, SOC 2 Type 2).
• Write and maintain user guides, FAQs, and technical documentation in Notion and Confluence.
• Develop small automation scripts using PowerShell, Bash, or Python to improve efficiency.
• Support IT end-to-end from user onboarding to offboarding.

Required qualifications, capabilities, and skills:

• Based in Gurugram/Bengaluru, India
• Strong experience with computers e.g. Mac and Windows.
• Strong verbal and written communication skills in English.
• Self-starter with the ability to pick up knowledge along the way
• Basic scripting knowledge (PowerShell, Bash, or Python).
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• Familiarity with tools such as AWS, 1Password, Notion, and Slack.
• Experience in administering and supporting:
• Google Workspace, Jira, Azure AD, and Intune.
• Unifi network infrastructure.
• Experience working with Linux systems and command-line tools.
• Exposure to incident management using Azure Sentinel.
• Industry certifications CompTIA A+, Network+, Security+, CompTIA Cloud+
• Knowledge of legal and compliance frameworks such as ISO 27001, PCI DSS, and SOC 2 Type 2.
• Bonus: A personal GitHub or blog showcasing projects or technical writing

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement.
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures.

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